Warranty service was denied without even inspecting the bike. The sales manager
This is the tale of a 2010 Harley-Davidson FLHTCUSE5, and the pathetic treatment and attitude of Crossroads HD in Pennsylvania in dealing with some serious defects in the chrome occurring within months of purchase.
Wednesday, September 15, 2010
That dull grey patch should be chrome plated. The motorcycle was purchased in August 2009. In March 2010, when I removed my special 'breathable' CVO embroidered cover, this is what I found. Less than 1,000 miles on the odometer.
Warranty service was denied without even inspecting the bike. The sales manager
at Crossroads HD in Center Valley, PA did nothing to dispute the denial of service, unless you count providing me with a $10,000+ work order to do the repairs helping.
Warranty service was denied without even inspecting the bike. The sales manager
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